FAQ
Some questions keep being asked frequently. You might find the answers right here. Your question is not in here or do you want further Information? We will gladly assist you via telephone or E-Mail!
☎ +49 8234 8012487
✉ info@glitzerpueppi.de
You can. As long as your order has not been shipped yet and you did not choose purchase on account via PayPal (purchase on account is being handled by our partner PayPal and might not be available in your country). Please take note that we usually try to send orders that have been paid as soon as possible. Please send an Email to info@glitzerpueppi as soon as possible if you want to combine multiple orders. We will try our best to make it happen.
Please pay your purchase within 7 days if you pick „advance payment“ or „paypal“. Orders which haven't been paid will be canceled after 10 days.
Wares can only be reserved after you placed your order due to our shop system. For technical reasons it is not possible to reserve wares while they are still in the shopping cart.
We grant business owners in the textile sector an 10% discount on all of our fabrics (Sales, remnants, bundles and gift vouchers are excluded). You need special access to use our trade discount, which will be activated immediately after we receive and check your trade license (trade register excerpt/business registration). You will gain access to the discount immediately after activation.
Yes. We are always happy to see our in house designs being used for commercial purpose. You can use and publish our in house designs for sewing pattern samples as well.